Microsoft 365

Microsoft Teams: communication and collaboration

1 day · 8 hours6–12 people

Set clear rules for communication, meetings and shared files in Teams.

Important decisions often disappear in chats while file versions keep moving through email. The workshop helps teams decide where to talk, store documents and run meetings without information overload.

Ask about training View the program

Outcomes

What you will learn

Choose between chat, channel and meeting

Organize teams and channels

Run effective online and hybrid meetings

Co-edit files without sending attachments

Reduce distracting notifications

Audience

Who this workshop is for

People using Teams every day
Team leaders and coordinators
Companies organizing an existing Teams environment
Hybrid and distributed teams

Course agenda

From knowledge to hands-on work

Program · 1 day

Interface, status, notifications, pins and search
Chats, teams and standard, private and shared channels
Threads, mentions, tags, announcements and saved messages
Meetings: scheduling, screen sharing, breakout rooms, recordings, transcripts and notes
Webinars and meetings for larger audiences
Files: OneDrive versus SharePoint, co-editing, versions and access
Planner, Lists, OneNote, Whiteboard, Loop and Forms in channels
Approvals in everyday work
Copilot for meetings and chats where licensed
Team communication rules and noise reduction

Final exercise

The team organizes a real collaboration scenario: channel structure, meeting rules, files and notifications.

What you take away

Named completion certificate and a “Where to do what in Teams” guide.

Feature availability

Copilot and some meeting features depend on licenses and organization settings.

FAQ

Questions about this course

Is this suitable for beginners?

Yes. The program can be tailored to a new team or one organizing existing practices.

Can we work on our own channels?

Yes, if the organization provides access and approves the data used in exercises.